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Whiteflash

Bold Software today announced its relationship with an inventive e-tailer who is relying on BoldChat this holiday season. Whiteflash has seen a significant spike in website traffic during this time of year, and staff their live chat implementation with product experts in order to keep visitors happy and drive increased

“With both business and consumer-oriented websites seeing a considerable increase in traffic during the holiday season, it’s important to ensure that online experiences are positive ones,” said Bold Software President and CEO Steve Castro-Miller. “Website owners are interested in turning increased traffic into sales, and live chat done well is an excellent way to facilitate positive customer interactions and boost sales.”

Bold Software

In fact, a recent report from Forrester Research Inc. states, “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” (Making Proactive Chat Work, Forrester Research, June 4, 2010)

A Time of Year for Saying “I Do”
Specialty jeweler Whiteflash is an e-commerce diamond jeweler specializing in A CUT ABOVE® ideal cut diamonds. Widely viewed as the diamond experts and worn by celebrities, the Whiteflash brand is synonymous with fire, brilliance and beauty. Given their specific focus, the goal of the website is to educate prospective customers regarding the intricacies about buying a diamond in advance of any purchase..

To deliver that expert guidance to valued customers the world over, Whiteflash opts to have certified gemologists team up with diamond consultants to respond to chat inquiries.

“Our clientele is often highly educated on diamonds by the time they contact us, and as a result they have questions a typical customer service representative wouldn’t be able to answer. If the potential customer is not knowledgeable about diamonds, then our goal is to educate them. Our diamond consultants team up with our master gemologists to provide the analytic support when needed,” states Ashley Bailey, web content manager for Whiteflash. “We originally looked at several live chat providers and went with BoldChat because of its features and ease of use. Since implementing, the response has been excellent. Our Diamond Sales Team really appreciates having an additional channel to talk to customers, and customers appreciate interfacing with a ‘live human being’ vs. revolving answering machine. Many clients opt for BoldChat as this is a discrete way of buying a diamond without their girlfriend knowing. They say they are ‘working’ when they are actually talking to our sale team late into the evening.”

Cross-posted from Whiteflash News: A Broadway Star: Introducing the Broadway Solitaire Engagement Ring Setting
Just in time for the holidays, Whiteflash is proud to broadcast the entrance of a fresh solitaire engagement ring setting to their already-formidable lineup of ring setting options: the Broadway. The Broadway is an elegant but simple solitaire setting; the great option for an engagement ring whether you are selecting it as a gift or for yourself.
beautiful diamond, 1ct diamond ring
The Broadway solitaire engagement ring setting has a gently curved head that gracefully highlights the center stone, as well as four prongs that grip the stone securely without distracting from it. The four-prong style allows as much light as possible to reach the center stone, allowing it to sparkle and shine. The shank of this versatile new solitaire setting is unusual as well—a half-domed shape, it is rounded towards to the top and narrows to a comfortably slim fit around the finger, tapering from 2.6 mm to 2.2. mm. This gives the ring an eye-catching look and a comfortable fit at the same time.
yellow gold ring with diamond
The Broadway solitaire engagement ring setting is sold without a center stone, allowing the customer to select her own stone from one of the many varieties available through the Whiteflash diamond search feature. It can also be set with any stone of your choosing, making it a perfect way to update an heirloom engagement ring and bring it into the 21st century with a fresh new setting. The Broadway solitaire engagement ring setting is currently available for round stones only.
yellow gold ring with diamond
Like many ring settings carried by Whiteflash, the Broadway is available in 18 karat white gold, yellow gold and platinum. White gold has the benefit of a brilliant, modern sheen at an affordable price point, and yellow gold has its trademark charm. But for all-out glamour, you can’t beat the durability and luster of platinum, which will need minimal care despite years of daily use.
The holiday season is the perfect time to propose, and if you are planning on popping the question, it’s time to get started choosing a ring. The Broadway solitaire setting is the perfect place to start.

Cross-posted from Whiteflash News: How to Show Off Your Diamond Solitaire Engagement Ring

When you find that gorgeous diamond solitaire ring onto your right hand, you’re going to want to show it off to everybody. The manicurist, the waiter, the lady next to you on the subway, no one is safe from your sudden passion for waving your hand in her visage and waiting for the obligatory oohs and aahs. While you know that your diamond solitaire is the newest engagement ring on the world, here are some sneaky tricks for making sure everybody realizes that too.

big solitaire diamond ring

A diamond solitaire this stunning deserves front-page news status

- If you don’t usually talk with your hands, now’s the time to start. Practice waving your hands around a lot while you talk so the diamond catches the light. Make sure you gasp and raise your hand to your mouth whenever anyone says anything the least bit surprising.

- Go for a manicure in a look-at-me shade of red, which will contrast nicely with your icy diamond solitaire and give you that Old Hollywood touch of glamour.

gold solitaire ring on a hand

A diamond solitaire this stunning deserves front-page news status

- Yawn a lot. Let me say it again. Yawn a lot. Did you find yourself yawning? With your hand politely covering your mouth, of course? Good.

- Make a point of complimenting the bank teller or woman waiting next to you at Starbucks on some piece of jewelry she is wearing, even if it’s a necklace with a portrait of her cat. She will return the favor and soon find herself dazzled by the beauty that is your diamond solitaire.

gorgeous diamond solitaire, beach photo

Oh, sorry! Am I blocking your beach photo with this gorgeous diamond solitaire?!

- Find out a little about how to take awesome diamond jewelry photographs and take a whole bunch of pretty photos. Email them out to everyone in your contact list with the subject heading, “Free Diamonds!” Inside, write, “Use these free diamond pics as your desktop background. Oh, P.S. Come check out the real thing on my finger!”

- If all else fails, play with the diamond solitaire on your finger. The eye is naturally drawn to anything that’s moving.

Whiteflash Testimonial

Dear Whiteflash.com Sales Team, 

We got an email from Vera this morning that the ring will be shipped!! YAY! It’s so odd not o have my Caroline Pave Diamond Engagement Ring on me… All those girls at my work were all asking me where the ring went, and they have been complementing the ring non-stop since my first day working there. :) Some girls even say “I hope my husband can get me a diamond ring like that one day” and they’d ask where Chris got it. And when the girls are talking about it, most guys would keep silent lol… I guess the boys really don’t know what to say in that situation…

Caroline Pave Diamond Engagement Ring

Caroline Pave Diamond Engagement Ring

I’m so glad we had your help to pick the wedding rings, especially the A Cut Above Diamond on my e-ring! :)

Also, here are some pictures of the rings from our wedding day and the day after that we want to share with you! We wouldn’t have those pretty pictures without your help! :)   

Thanks,

Joy  

Caroline Pave Diamond Engagement Ring

 Photos courtesy of Hyon Smith Photography

Akoya Pearl and Diamond Earrings

Akoya Pearl and Diamond Earrings

 

Whiteflash.com is giving one lucky Facebook Fan a fabulous pair of 14K Yellow Gold Akoya Pearl and Diamond Earrings. The Akoya Pearl and Diamond Earrings are perfect for every day wear. They are very delicate but pack the perfect amount of bling! This pair of stunning 6.5mm Akoya Pearls will glow while sitting atop sparkling Whiteflash A Cut Above® Diamonds. 

To Win the Pearl and Diamond Earrings from Whiteflash:
Register or sign into OneWed
Facebook Like this blog post.
Like Whiteflash on Facebook
Comment on this blog post, and any other blog post this week.
• Contest ends Friday, October 29th, and we’ll announce the winner that same day.
• The winner must contact SavvyScoop@OneWed.com within a week of winning to claim this fabulous prize.

 

Akoya Pearl and Diamond Earrings

Akoya Pearl and Diamond Earrings

2011 seems far away right now, and the spring wedding time seems even farther, but all roughly the country, brides and grooms of Spring 2011 are cracking open their bridal magazines and dusting off their wedding websites. One of the lot items on the agenda: wedding rings. Here’s a sneak peek at the hottest trends in wedding rings rolling off the runway, to help you narrow down the field. What’s vast for 2011? Luxury is back, but this time its classy and understated, with little intricate detailing and reasonable variations of the classics.
three quarter sapphire bezel set
Three Quarter Sapphire Bezel Set
This season is all about judicious use of color, and sapphire and diamonds are like a match made in heaven. Adding a few sapphires to a diamond eternity wedding band is a great way to introduce some fun and color to your wedding band set. In this example, the bezel set sapphires alternate with diamonds, not only adding a beautiful color but also making the entire wedding band more affordable.
Elegant petals, wedding rings
Elegant Petals on Wedding Rings
Filigree is another big look in wedding bands for this year, with fine craftsmanship finally returning to its rightful place in the spotlight. A delicate filigreed design like this one is a great way to incorporate only a few small melée stones but still have powerful visual impact. This wedding band also provides that handmade, vintage look that is so hot right now, and it coordinates well with a simple engagement ring. One caveat—filigree may not be the best option for those who work with their hands.
narrow chanel set, wonderful wedding ring
Narrow Chanel Set on Wedding Ring
A narrower wedding band is the perfect way to get that diamond-encrusted look without overspending. This unique wedding band features channel and bead set pavé stones, whic has both the sleek silhouette of the channel setting and the great diamond security of a classic bead setting. The narrow sides of the wedding band means it will wear nicely with an engagement ring, even a wider, more intricate one.
three quarter eternity, amazing wedding ring
Amazing Wedding Ring
The three-quarter eternity wedding band has many advantages over the classic full eternity band. For one, replacing the diamonds in the back of the ring with a smooth metal shank makes the entire ring more comfortable. Additionally, the three-quarter eternity wedding band can be had at a much more affordable price point due to those strategic missing stones. Lastly, the exposed metal shank makes it much easier to adjust the size of the wedding band if need be.
wedding band set
Wedding Band Set
Sometimes, simple is best. A solid white gold or platinum wedding band with a sleek silhouette and a comfortable shank may be all you need to accent an intricate engagement band. In this his-and-hers set, the man’s ring is accented with nothing more than a band of frosted metal, and the woman’s is left simple and beautiful.

The princess-cut diamond is the second-most faomus diamond shape, after the round diamond. It is popular for many kinds of jewelry, including earrings, pendants, and of course, engagement rings. A princess-cut is simply a square diamond with pointed corners and a similar brilliance level as the round brilliant.

0.77 F VVS2 ACA vs .90 EVS1 ACA vs 1.047ct GVS2 ACA
Square-cut ACA diamonds
The princess cut was developed in the 1960’s and quickly became a more modern alternative to the traditional round diamond. These days, many engagement ring setting styles are adaptable for use with a princess-cut, and more and more people are turning to the princess for their big day. Celebrities have opted for the princess-cut’s classy and interesting look as well. Eva Longoria Parker wears a three-stone engagement ring with a hefty princess-cut stone flanked by two trapezoids, while Ashlee Simpson received a beautiful and simple princess-cut stone in a pavé setting from rocker Pete Wentz.
Royal Crown Solitaire Engagement Ring
Princess-cut diamond ring
Although in some ways, the princess-cut, or modified square brilliant, takes the round brilliant as its inspiration, in other ways, it is completely different. A princess-cut stone will weigh slightly more than a round stone of the same diameter because of its extra corners and deeper depth. Its unique faceting pattern is called the Double French, in which a series of chevron-shaped facets in the pavilion combine to give the stone a distinctive reflection. This unique faceting gives the princess-cut a similarly high level of light return as the round brilliant, while still retaining the interesting shape of other square diamonds.

Three Side Pave Diamond Engagement Ring

Princess-cut diamond ring by whiteflash

Despite its uniqueness, the princess-cut can sometimes be slightly less expensive than round stones of a similar size and quality. This is because less crystal weight from the original rough diamond is lost when cutting a princess-cut stone than when cutting a round brilliant. However, due to their lesser popularity and the fluctuations of the market, prices can vary.

4 Prong tiffany style Diamond Solitaire for Princess
When buying a princess-cut stone, it is important to educate yourself about the dimensions that are ideal for maximum light return. The AGS and GIA do not grade princess cuts in the same way they grade round stones, so you have to arm yourself with knowledge to make sure you get a stone you will always love. Length-to-width ration is one important factor. For a square-looking diamond, opt for a ratio between 1:1 and 1:1.05. For a more rectangular look, look for a stone with a ratio over 1:1.10.
Flush Fit Diamond Engagement Ring
Four prong princess-cut diamond ring
The four C’s remain the same as they would for a round brilliant, although you will want to make sure that you opt for a good color grade and make sure that there are no inclusions near the corners of the stone, which can make them prone to chipping. Since princess-cuts can only be made from high-quality rough diamonds, their clarity grades are generally quite good. Princess-cuts are not as good as round brilliants at hiding diamond color, so you will want to choose a color grade of at least I. Cut can be a little trickier, but a rule of thumb is to look for a total depth between 72% and 75%, with a table percentage of under 75%.
The princess-cut is a gorgeous, classic diamond shape that will never go out of style. A princess-cut ring will become a family heirloom, passing on your good taste to the next generation.

Whiteflash Testimonial

 

Dear Whiteflash.com Sales Team, 

I did a lot of research and learned more about diamonds than I really wanted to when searching for that perfect little rock. The mission: Quality, which led me to the hearts & arrows, then Whiteflash A Cut Above vs Hearts on Fire…the fight was on! I wanted to compare the two side by side, WF encouraged me to do so, HOF retailer did not like the idea! Side by side, WF won…my wife gets tons of comments on her WF A Cut Above Diamond, the thing puts out some serious light…she is a happy girl! Thanks for the integrity and great customer service! We’ll be back!!! 

Thank you,

Chad

 

Whiteflash A Cut Above Diamond

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About Whiteflash.com

Whiteflash.com, Inc is a specialized on-line jewelry store with a history of offering world's highest standards for craftsmanship and performance of loose diamonds with ideal diamond cut, used in wedding bands and diamond rings.

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